Instructions

• 1. Read Each Question Carefully: Each question describes a realistic situation and gives you four possible responses, labeled A–D.
• 2. Select Your Answer: For each question, you'll see multiple responses that could work in real life. Many of the available answers are good answers that reasonable people might choose. However, you should select the response (A, B, C, or D) that represents the most effective approach based on professional workplace and interpersonal skills.
• 3. Answer All Questions: Work through all the questions in every skill area. Don't skip any!
• 4. Work Independently and Honestly: There are no "right" or "wrong" people. Your honest responses give the best picture of your skills and areas where you can focus your development.